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Disclaimer

JULIAN H. STACEY - PHONE NUMBERS

Business Enquiries / Geschäftliche Anfragen / Pour le Travail

For business enquiries, phone my business number, please
First state you want to pay me Money for Computer Consultancy

English: For business I can speak English, German or very slow French
Deutsch: Ja, für Geschäft, können wir Deutsch reden.
Francais: Oui, pour le travail, je comprend Francais, mais tres lentment, si vous plait !

Other Numbers & Contact Data

ENGLISH + Deutsch/German + Francais/French

NO GERMAN / KEIN DEUTSCH
Unless you will purchase computer consultancy /
Ausser sie Consultancy kaufen wollen.
Me, my Company my Associates

I am NOT a free help desk !

Keine UmSonst Help Desk

Unless you quickly state your intention to pay me Money for computer consultancy ... Rules below apply to phoning me ! - Else I hang up.

Do Not Suppress Caller Identity !

Kein Unterdrucken !

  • I Will Not Talk To You If You Suppress Caller ID.
  • My computer screen shows name (from number) of caller before answering, & can have a different ring tone for anonymous, to know it's not worth returning to look at the screen), so it's in Your interest not to suppress your caller identity !
  • I sometimes do not answer anonymous callers. I don't need strangers on analogue phones rabbiting away in fast German dialect eg Bavarian, trying to sell me their products, or get free help. Nor do I want calls from weird acquaintances (`Bekannter') who suppress their caller ID or who do not announce their human name till I've answered mine.
  • Serious business calls come with Caller ID On. Only time wasters (EG questionnaires & sales people) & weirdos suppress caller ID: If they get answered at all, they get challenged & dumped in a few seconds.
  • If you have Caller ID (as do German Business ISDN & Mobile & callers from UK, & USA international callers), leave it ON or turn it ON before calling me.
  • Those few of my friends who still have analogue lines that don't disclose ID know all I will say on pick up is "Hallo" . They recognise my voice, announce themselves & we're off.

First Identify What You Want & Who You Are

Zu Erst: Was Wollen Sie ? - Wollen Sie Mir Zahlen ?

  • Most un-recognised voices in German are phone spammers trying to sell me junk, (Unfortunate that makes it difficult to filter new customers calling me!)
    Meist unbekannte Stimmen in Deutsch versuchen mir etwas ungewolt zu verkaukfen, also es ist in ihre eigen besten intersse, entweder English zu sprechen, oder erklaren sie schnell & Klar, welche Consultancy tätigkeit sie denken daruber, kaufen zu wollen.
  • Depending which phone number you ring from your end, & to which number my end, & time & day in week, & language, I take a guess if you'r yet another waster, or someone I want to talk to. That guess dictates how long before I hang up.
  • Maybe I'll say eg "Hallo" & nothing more & wait.
  • I get too many junk sellers phoning , I hang up quickly.
  • You know who you hoped to call, & what you want.
  • It's your job to identify yourself.
  • I don't need you, you need me. That's why you phoned me !
  • I happily hang up quickly unless you do that Quickly & Clearly.
  • . Occasionaly callers are too obtuse or arrogant & they try to force me to identify my name before they identify their number, name, what they want, & sometimes even their lanugage.
  • I've knows Germans British & other nationals all that daft, No loss to me when I hang up.
  • I don't give my name or any other info, until I've forced you to state your name &/or what you want. You have the advantage of me, you know who you phoned, so Identify Yourself, else I hang up.

Do NOT give your name as the first word of the call !

Zu Erst: Wollen Sie Etwas Kaufen ? Nur Spater: Was war Ihre Name ?& Firm Name ?

First word should be eg "Hello", "Good Morning", "Guten Tag", The accent also announces which language you can speak, as well as which other language you may be starting in. Do not Omit.

Some Germans think it's impolite not to give name first, certainly it was often the first word one heard. (Really Daft idea, (like they used to believe CVs should be written starting with where one first went to school). Break the convention!
I have no reason to remember the very first word you say, I won't even be Trying until I have a reason to remember a name. & I won't jave a clue how it might be spelt. Give me motivation to pay attention first, (like telling me first you want to be a paying customer for Computer Consultancy. Until then I'm far more interested in remembering more important things, such as where I was up to in a complex computer development & debug session, when you phoned & broke my concentration.

My aim is to hang up fast; to keep me on your phone,
Try this In This Order:
Probieren Sie Dieses, In diese zuordnung !
  • Hallo, Guten tag,
  • Our firm needs a Unix & C consultant for ...,
    Wir brauchen einem Unix Consultant, für
  • We're based in ___, Wir sind im Grossraum Muenchen oder ....
  • The company name is ___,
    Ich bin mit Big Blue Computer Company,
  • Our web address ___
  • my name & tel. no. & email ....
    ich heisse ___.
  • NOT / NICHT ! Bauer, IOEV Irgentwas GmbH
    (My thoughts:
    • Oh! Unknown German Voice & Number,
    • Probably Yet Another Junk Seller ...
    • Best Make reasonably sure, then hang up fast !
    • "Moment Bitte !" Note where up to debugging,
    • Switch brain from English technology to German Business,
    • As usual no idea how he spells his name, German pronunciation very different to English.
    • Umlauts ? Aargh ! Bavarian or other non Hoch Deutsch accent ? Aargh !
    • Any tedious German inverted couplets of digit strings yet ?
    • Is a phone salesman detected yet, can I hang up ?
    • Is this a valued rare new customer
    • Or someone who just wants free advice, who should be phoning me in English ?
    • Is this for money ?
    • Can they afford to pay ?
    • Will they want to place an order ?
    • If not, do I want to listen ?
    • Is this caller freeloading for advice ?
    • Should he be asking if it's a convenient time to call ?
    • Should I interrupt & switch him to English if this is unpaid ?
    • Do I interrupt & tell him to call back later if unpaid ?

PHONE IN ENGLISH, NOT GERMAN,
UNLESS YOU WILL BUY COMPUTER CONSULTANCY

Do not phone in German :
  • Unless you start by saying you will Buy Computer Consultancy
  • Expect me to hang up, fast ! (Most callers in German whose voices I don't recognise, are selling junk or harvesting info).
As your call rings:
  • My computer shows & logs:
    • Name (not number) of any known caller, Or
    • Number of unknown caller, Or
    • "From NotAvailable" if old analogue or withheld
    • Which of my numbers you called, eg: business/ private/ clubs/ spammed from phone book, etc.
  • If caller's number is NotAvailable
    • If a repeat caller, I may just pick up & say "Uh Huh !?" which forces caller to speak,
      • they hate that, which pleases me,
      • until then they know Both who they are & who I am (at least my number), whereas I know Nothing about them.
      • I get their language (often enough not German or English, but some freigner) If I dont recognise their voice, & they demsand to know who I am & theyr're not offering to purchase computer consultancy, theyre wasters & get Dumped.
    • If caller starts in German :
    • If a stranger fails to start by asking to buy Computer Consultancy ....
    • If I hear Fast German from an unrecognised voice,
      • If I suspect a robotised sales queuer: Caller gets classified as: "Another Waster (aka Phone Spammer) to dump": The response varies, sometimes
      • (Sometimes I don't just hang up, I do better: I deliberately give initial answers to robot to engage the queuue for human 2nd level response, then leave the phone on desk, occasionaly using keys or speach to lock up their sales robot or human, so they can't waste so many other people's time as well).

    • Or I interrrupt in English ""Err... Do you want to buy Computer Consultancy ?" (Which last brought a friendly laugh & response in English from German sales girl), & a freindly & quick agreement we had no need to talk to each other.
    Both techniques worth using smiley face icon as I find having my concentration interrrupted by phone, to be sold at in a foreign language. by someone who hides his number, as most offensive, & worth inconveniencing them in return, to the extent, they might note my number as too troublesome to call again.
  • If clueless people phone in German, re. club events & mail lists I help run / organise, who ignore that the club's / events, my web pages, & mail list announcements I make are All in English: Well that's not exactly bright, & we aim to recruit bright people willing to use English.
If you want my time, Start in English, even if we later oscillate between English & German.
He Who Helps, Determines Which Language we start in.

ENGLISH & GERMAN
HOCH- DEUTSCH - KEIN BAYERISCH !
& Alphabet

  • I am English - Ich spreche auch Deutsch - Aber Nur Hoch- Deutsch ! * Nur Für Bezahlender Kunden ! Ich will Kein Bayerisch Hören oder Lernen!
  • Give all you numbers in single digit strings - not German swapped digit pair format. - Bei Nummern, sagen sie einzelne Ziffern, links nach rechts, nicht Paarweise rum-gefummelt !
  • I have the usual English difficulty recognising German pronunciation of individual alphabet letters. I don't recognise umlaut pronunciation at all.
  • Use the International Alphabet (For both German & English).

TIME ZONE - Central Europe, Germany

All Berklix servers can report current time & date.

Physically

In Munich, Bavaria, Germany. Central European Time zone. TZ = "GMT+01:00" or "Germany/Berlin". 1 hour ahead of London, England. Same Summer time switch over dates as London. In (northern hemisphere) summer, London is 1 hour ahead of Greenwich Mean Time = UTC, & Munich is 2 hours ahead.

Office Hours

  • NOT available at 08:00 in Munich Germany, Do NOT phone till long after !
  • Not before 09:30 Munich time (Except where it cannot be avoided, eg perhaps from Asia).
  • smiley face icon I generally work London commercial (not civil service) office hours eg 09:30 - 18:30 UK (GMT or BST) time. That's 10:30 - 19:30+ in Munich.
  • Early evening calls OK.

Americans & Canadians etc

Europe is Way ahead from any of your time zones ! Phone me in your morning, not toward end of your business day. I can handle calls arriving late my end, but I really don't appreciate daft/ aggressive plays, eg a pushy Canadian lawyer who still persisted trying to negotiate contract terms after being told it was about 2 AM at home my end. Only extremely urgent & important technical service problems might interest me then. Your call is Not important, not interesting & Not urgent outside European office hours, unless your first payment has already been received & verified by my company's bank.

  CHECK CURRENT TIME IN CENTRAL EUROPE before phoning.

  • Make sure your browser & gateway are not caching old pages with old times! (To check, click reload a few times & see seconds increase).
  • A "CEST" acronym means Central European Summer Time.

NO CALL WAITING (`Kein Anklopfen')

Do Not Put Me On Hold !

Put me on `hold' for more than 5 or 10 seconds , & I'll hang up on you. I will not call or mail you back, nor think further what we were talking about; Clearly you thought it was un-important, so your problem.

I Will Not Put You On Hold

If I hear a call ringing signal my end while talking to you: I will glance at the display to see name of person calling, I will Not put you on hold to talk to them, though I may arrange to speak to you later, if eg the other caller might be mobile, & you might be re-callable after.

CONSIDER FACE TO FACE Instead. It May Be More Efficient ?

PHONE NUMBERS

Number below obscured (*) to disrupt spammers.
_a_+_b_4_c_9__d__8_ e_ 9__f__2_ g__6_ h_0_i_ 2_j_ 3_k_2_ l_7_m_ 6_ n_
Higher priority phone numbers are available once your company has made first payment to my company.

Business enquiries welcome. The number is a normal ones, Not an expensive support tarif, Phone company does not pay owner a rebate when people phone.

Alphabet For when German & English speakers confuse each other with pronunciation ;-)

(*) Maybe latter I'll obscure my number with a better technique, using eg a: Captcha

Call Rates & Call Back

I am on a normal (non premium, non {mobile=cell=handy} line.
If business just call me. If you'r a friend Not calling from a premium rate or {mobile=cell=handy}, I can call you back if you remind me (per flat rate of Deutsche Telekom "CountryFlat(1.4)" (Tarif price 3.31 + mwst = 3.94 Euro/month at March 2011, for "Die Flatrate fürs benachbarte Ausland, USA, Kanada, Australien und Westeuropa"), to any normal terestial (non premium, non mobile) in
America = USA, Andorra, Australia, Austria, Belgium, Canada, Denmark, France, Germany, Great Britain inc Isle of Man & Channel islands), Greece, Ireland, Italy, Lichtenstein, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, San Marino, Spain, Sweden, Switzerland, Czech Republik (Tschechien), Vatican City.

DTkom link to "Übersicht" = over view
DTkom link to "Tarriftabelle" = Tarif table Shows:

  • USA & Canada mobiles as 0, yet Britain & Austria as 28 cents/min. !
  • Doesn't list Deutschland, which would have been useful to see mobile rates to Tkom's & competitive nets, (info removed to some other page as not foreign I suppose).
  • Not sure about calls to premium rate numbers in other countries eg UK 08 "You have just been serviced ;-)" numbers.

Email, Mobile, Sms & Fax Numbers

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